FAQs

Returns, Customs and More...
Returns +

We accept returns within 30 days of delivery for unused items in their original condition and packaging. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

For more information click here.

Delivery Time +

Please allow 4-6 working day for delivery.

Typically it takes 1-2 days to process the order and 3-5 days for the delivery from dispatch.

You will receive a tracking number.

Customs And Import Duties +

We stock some products in the UK and some in Bangkok. This allows us to offer a larger range of products.

It does also mean that in some cases you may be liable for import duties. This is the responsibility of the customer to pay.

For more information on import duties click here.

Do you ship internationally? +

Yes we ship worldwide. If you cannot proceed with your purchase, please contact us and we will assist you.

Are your products authentic? +

Yes! All products we supply are purchased either directly from the manufacturer or through authorised distributors of the manufacturer.

All items are 100% genuine.

Do you offer wholesale pricing? +

We do offer discounts for large orders, these quotes are available upon request.